Privacy Policy

Last Updated: December 5, 2025

Your privacy matters deeply to me. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you engage with Adele Baini, The Soulful Resetâ„¢, and any related digital products, programs, and services.

This policy complies with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

1. What Personal Information Is Collected

I may collect the following personal information when you interact with my website, programs, or services:

  • Your name and email address

  • Billing and payment details (processed securely via Stripe)

  • Any information you voluntarily submit through forms, reflections, surveys, testimonials, emails, or enrolments

  • Program usage data and engagement statistics (via Tekmatix)

You may choose to browse my website anonymously, however some services require personal information to function.

2. How Your Information Is Used

Your personal information may be used to:

  • Provide access to programs, courses, and digital resources

  • Process payments securely

  • Communicate with you regarding updates, program access, and support

  • Improve products, services, and user experience

  • Send optional newsletters, resources, or offers (you may unsubscribe at any time)

Your information is never sold.

3. Third-Party Services

Your data may be stored and processed using trusted third-party platforms, including but not limited to:

  • Tekmatix (course delivery, CRM, secure data storage)

  • Stripe (secure payment processing)

  • Email marketing platforms for communications

These providers only receive what is necessary to perform their function and are required to uphold privacy and data security standards.

4. How Your Information Is Protected

Reasonable technical and administrative safeguards are in place to protect your personal information from loss, misuse, unauthorised access, or disclosure. While no system is completely secure, all reasonable steps are taken to protect your data.

5. Sharing of Information

Your personal information is not shared with third parties except:

  • Where required by Australian law

  • Where necessary to provide contracted services (e.g. payment processing, program delivery)

  • In the event of legal requests (subpoena or regulatory authority)

  • In the event of a sale or transfer of business assets

Where permitted by law, you will be notified of any compulsory disclosure.

6. Testimonials & Public Information

If you voluntarily submit a testimonial, you consent to its use for marketing and educational purposes. Testimonials are always used in alignment with ethical standards and AHPRA advertising requirements (if applicable).

7. Accessing, Updating, or Deleting Your Information

You may request to:

  • Access your personal data

  • Update your information

  • Withdraw consent

  • Request deletion of your data

at any time by contacting: [email protected]

8. Cookies & Website Analytics

This website may use cookies and analytical tools to improve user experience. These do not personally identify you unless you choose to provide identifiable information.

9. Overseas Data Storage

Some third-party service providers may store data on secure servers outside Australia. Where this occurs, reasonable steps are taken to ensure compliance with Australian privacy obligations.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page with the revised date.